Return Policy
- 100-day return policy, which means you have 100 days after receiving your item to request a return.
- In unused and resellable items, or defective items.
- In the original packaging with all the tags intact.
- You’ll also need the receipt or proof of purchase.
- Contact us for free return label.
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Damage, loss, or theft issues
- If the purchased product is faulty, reach out to us within 7 days of the delivery date.
- If the purchased product is lost or theft, Please collect evidence and contact us immediately.
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Refund solutions
- Refund to original payment method.
- Refund to store credit.
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How soon will I get my refund?
- After your return has been processed, you will receive a refund notice from us and it will take an additional 1-3 business days for the refund to be returned to your original payment method. The refund to the store credit is immediate.
- If more than 15 business days have passed since we’ve approved your return, please contact us at donahona2024@gmail.com.